Utilized extensive enterprise Content Management Systems and WordPress knowledge to improve DDN.com user experience. Implemented site-wide automatic updates of nearly 1,000 product documents and videos using native WordPress “shortcodes”. This “shortcode” implementation eliminated the need for a part-time developer and drove the “404 – page not found” error rate below 1%.
Identified and implemented SAP Business Objects software to analyze incident investigation data. Trained 40 worldwide safety department managers and staff on creating ad–hoc queries and analysis of incident data resulting in improved ability to view missing data, analyze data and create custom charts for presentations.
Researched and implemented license “pooling” model for Minitab statistics software resulting in a savings of nearly $200,000 while preserving application performance.